Technical Support

Technical Support

Provide a great employee technology experience through our user support services. We handle account setups, desktop support, devices, email, helpdesk, mobile, software, recommendations, documentation, and training. Your staff stays productive.

Account Setups

Let us handle the busywork of setting up and provisioning user accounts across all systems based on your requirements. We’ll make the process fast, accurate, and secure.

Desktop & Laptops

Your people will love our friendly, knowledgeable tech support to resolve issues with PCs, Macs, and Chromebooks. We support leading desktop platforms with a smile.

Device Refresh

We take the pain out of device lifecycle management, handling secure data wiping along with rollout of new laptops, tablets, desktops, and mobiles across the organization.

Documentation & Training

To get users up to speed quickly, we provide clean documentation and how to articles on systems, business apps, and productivity tools via our online knowledge base customized for your organizations technology system and personnel.

Email Management

Our email pros ease headaches by keeping your hosted email and desktop applications like Outlook and GMail robust and responsive. We handle configurations, troubleshooting, migration, and any email issue affecting end users.

IT Helpdesk

Friendly voices and quick resolutions – that’s our helpdesk promise. Your users gain access to our online Client Portal, to submit tickets and check status of our progress. Ticket managers gain access to all tickets to stay informed and in control of your IT service requests. We support your users by phone and email as well!

Mobile Devices

iPhones, Androids, tablets – we assist with configuring mobile applications and troubleshooting glitches or configuration errors when they arise.


Our technicians love being asked for recommendations. Your users have access to passionate technologists who can recommend the best tools and apps for what you’re trying to achieve.

Software Installations

When deploying new software company-wide, we automate roll-outs while ensuring applications meet requirements. When new hires come on board or requirements change, we respond swiftly to install updates or new versions when automating deployments are not supported.

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Book a Call

This quick, low-pressure call is an opportunity for us to get acquainted. I look forward to learning about your organization, hearing your support needs, and sharing how CPU RX's managed IT and security services can help.

Learn About Our Managed IT Services

With over 20 years of experience, CPU RX has the expertise needed to secure your systems and protect your confidential data. Contact us today to learn more about our managed IT services.

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